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Privacy Policy

Bob's Taxi Website and Mobile App Privacy Policy This privacy policy has been issued to better serve those who are concerned with how their ‘Personally Identifiable Information (PII) is being used online. PII, as described in Canada privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and app. What personal information do we collect from the people that visit our blog, website and app? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, telephone number, credit card information, or other details to help you with your experience. When do we collect information? We collect information from you when you register on our site, enter information on our site, or provide us with feedback on our products and services. How do we use your information? We may use information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To quickly process your transactions To ask for ratings and reviews of services or products How do we protect your information? Our content management system is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Frequently Asked Questions

Q. What does "Searching" mean after I book a taxi? Is the app not working?
A. The app is still working, it just means that it has not yet found a vehicle. Once it does, it should pop up with the car number.
Q. Where do I write driver notes?
A. You write them under "Help Driver" (any information that you think will be helpful for the driver to find you).
Q. Where do I add how I am paying?
A. You will find that under "Payment Type".
Q. I don't want a van. How do I choose just a car?
A. You would select that under "Car Type".
Q. Am I able to do in-app payment?
A. Sorry, not at this time.
Q. How do I put in a drop-off location?
A. At the top of the screen there is a bar that says "Destination". Touch it and another drop-down window will appear.
Q. Can I contact the operator from my app?
A. Yes. You need to touch the three lines in the top left corner (menu), then select "Call Operator".
Q. Can I check my cab history?
A. Yes. You need to touch the three lines in the top left corner (menu), then select "Bookings".
Q. Can I add my favourite places so that I don't have to type it in every time?
A. Yes. You need to touch the three lines in the top left corner (menu), then select "Favourites". This is where you can add as many locations as you would like.
Q. How do I input a door that has a letter?
A. After filling in an address, touch "More Info/Edit". Then add the letter after the number and hit "Save".

FAQs

Q. What does "Searching" mean after I book a taxi? Is the app not working?
A. The app is still working, it just means that it has not yet found a vehicle. Once it does, it should pop up with the car number.
Q. Where do I write driver notes?
A. You write them under "Help Driver" (any information that you think will be helpful for the driver to find you).
Q. Where do I add how I am paying?
A. You will find that under "Payment Type".
Q. I don't want a van. How do I choose just a car?
A. You would select that under "Car Type".
Q. Am I able to do in-app payment?
A. Sorry, not at this time.
Q. How do I put in a drop-off location?
A. At the top of the screen there is a bar that says "Destination". Touch it and another drop-down window will appear.
Q. Can I contact the operator from my app?
A. Yes. You need to touch the three lines in the top left corner (menu), then select "Call Operator".
Q. Can I check my cab history?
A. Yes. You need to touch the three lines in the top left corner (menu), then select "Bookings".
Q. Can I add my favourite places so that I don't have to type it in every time?
A. Yes. You need to touch the three lines in the top left corner (menu), then select "Favourites". This is where you can add as many locations as you would like.
Q. How do I input a door that has a letter?
A. After filling in an address, touch "More Info/Edit". Then add the letter after the number and hit "Save".

Contact

Address

269 Wyse Road
Dartmouth, Nova Scotia
B3A 1N5

Phone

(902) 463-2222
Bob's Taxi

(902) 465-5555
Blue Bell Taxi

Contact

Address

269 Wyse Road
Dartmouth, Nova Scotia
B3A 1N5

Phone

(902) 463-2222
Bob's Taxi

(902) 465-5555
Blue Bell Taxi